Training Programs: Internal Sales Management
Sales Desk Manager: Agenda
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I. Opening Comments
- Building a High Performance Team
- Program Objectives
- A Day in the Life of a Sales Desk Manager
II. Defining your Roles as a Manager
- Seven Critical Skills of a Sales Desk Manager
- Sales Desk Innovation
- Leadership Skills
- Cloning your Top Performers
III. The Manager as Coach
- Types of Managers
- Important Attributes of Coaching Adults
- Coaching Methods, Strategies and Tips
Lunch
IV. Coaching the Sales Process
- Information Exchange
- Value Proposition (Company, Product and You)
- Action Steps
- The Close
- Building your Coaching Plan
V. Recap and Takeaways
I. Coaching Target Marketing and Territory
Management
- Tools and Strategies
- Obtaining Results: Building your Coaching Plan
- The Coach’s Playbook
II.Creating Synergy with Internal and External Teams
- Leveraging Activity
- Implementing Systems and Processes
- Facilitating Discussion
III. Time Management for Sales Desk Managers
- A Realistic View of Time
- Prioritizing Activities
- A System for Coaching
Lunch
IV. Motivation and Reward Systems
- Four Primary Motivators
- Creating a Self-Motivated Environment
- Understanding Individual Motivators
- Building a Motivation and Reward System
- Employee Recognition Methods
V. Develop and Implement and Action Plan
- Linking Business Goals, Training and Compensation
VI. Program Recap |
